Legal Notice and Privacy Policy

Disclaimer and Warranty

Although the Latin American Passivhaus Institute (hereinafter “ILAPH”) strives to include accurate and up-to-date information on this website, we do not guarantee, either expressly or implicitly, the accuracy or completeness of the information provided herein and disclaim any liability for the use of this website or any sites linked to it. ILAPH may change this website at any time without prior notice but does not assume responsibility for updating it. All users agree that any access to or use of this website or any site linked to it and its contents is at their own risk. Neither ILAPH nor any other party involved in the creation, production, or presentation of this website or any linked site shall be liable for any damage resulting from access, use, or inability to use this website or any linked site, or any error or omission in their content.

No Offer and No Promotion

The information provided on this website does not constitute an offer or promotion for acquiring or terminating business relationships or transactions of any value with ILAPH. Investors should not rely on this information for investment decisions.

Forward-Looking Information

This page may contain forward-looking information. Such information is subject to significant uncertainties, including scientific, business, economic, and financial factors, and actual results may differ substantially from those presented here.

Links

Links to third-party pages are provided solely for the user’s convenience. We do not express any opinion on the content of any third-party pages and expressly disclaim any responsibility for the information contained on third-party pages and its use.

Copyright

The ILAPH website and the Icebox Challenge website (www.iceboxchallenge.lat), as well as the data contained therein or referenced therein, are for informational purposes only. Any reproduction, retransmission, or other use of these materials is strictly prohibited. Permission must be requested from the ILAPH site administrator to reproduce any information contained on this website.


Privacy Policy

INTRODUCTION

At ILAPH, we are concerned about protecting the privacy of all individuals we interact with and are committed to complying with applicable data protection regulations. All ILAPH websites that contain this Privacy Policy (hereinafter, the “Policy”) are committed to processing users’ personal data in accordance with this Policy and applicable regulations.

This Policy describes how ILAPH collects, uses, and transfers personal data you provide to us or that we obtain or generate when you access our websites, contact us, or make a request related to our products and/or services. This Policy does not apply to online resources and third-party sites linked to ILAPH websites, which ILAPH does not control in terms of content or privacy protection procedures. Users who choose to access such websites are advised to review the Terms and Conditions and privacy policies available on those sites.

1. WHAT PERSONAL DATA DO WE PROCESS AND HOW DO WE OBTAIN IT?

Personal data provided by you when interacting with the website, including browsing data, requesting the use of ILAPH services (e.g., registration in reserved areas, information requests via forms, contact, etc.), or interacting with ILAPH through any other means.

Most websites containing this privacy policy are accessible without registration. However, access to certain sections of the website or the use of certain services offered by ILAPH may require a registration process, which involves providing personal data. Failure to provide mandatory fields will prevent registration and access to restricted areas or services. Providing optional data is voluntary and is processed based on your most recent consent.

Browsing data: If you browse our websites, only non-confidential information will be collected and processed automatically. In particular, no health-related information will be collected when browsing public pages of our websites.

Additionally, any other data whose processing is otherwise legitimized under applicable regulations may be collected.

2. ILAPH WEBSITES ARE INTENDED FOR AN ADULT AUDIENCE.

Therefore, ILAPH will not knowingly collect identification data from minors.

3. WHY DOES ILAPH PROCESS YOUR PERSONAL DATA AND HOW?

ILAPH may process your personal data to allow you to use the services and functionalities on the website, optimize its operation, manage received requests, register users in reserved areas, and fulfill your requests, inquiries, or purchases.

To send you, including by electronic means, communications regarding product or service updates related to your purchase or similar products, or to conduct satisfaction surveys to improve service. You may opt out at any time via the unsubscribe option in each communication or by contacting us through the provided postal and email addresses.

Additionally, with your explicit consent, ILAPH may send you communications to receive advice, useful information, and details about products and services distributed by ILAPH (including selected partner products and services). You may revoke your consent at any time.

ILAPH may also process your personal data to comply with legal, regulatory, and community law obligations.

4. DATA SHARING WITH THIRD PARTIES AND INTERNATIONAL TRANSFERS

Your data will not be shared with third parties without your consent, except when required by applicable laws, courts, and/or public authorities. If necessary, your data may be shared with public administrations, audit firms, manufacturers of third-party products distributed by ILAPH, etc.

In some cases, ILAPH may need to share data with manufacturers of products distributed by ILAPH or companies collaborating in product manufacturing to fulfill product warranties or legal obligations.

If ILAPH needs to share your personal data in any other context, your prior consent will be requested.

5. INTERNATIONAL TRANSFERS

ILAPH may contract technology service providers located in countries without equivalent data protection regulations. Additionally, if the product manufacturer is based in a third country, ILAPH may share your personal data if necessary to comply with product warranties or legal obligations. In all cases, ILAPH will comply with data protection regulations, applying necessary guarantees to safeguard your privacy.

For more information on privacy guarantees in international transfers, contact us via the provided email address.

6. DATA RETENTION PERIOD

Your data will be processed only for the time necessary to achieve the purposes indicated in this Policy and will be retained for the strictly necessary period. Personal data will be retained while your relationship with ILAPH continues and, after its termination, for the applicable legal retention periods. After these periods, your data will be deleted or anonymized.

7. HOW DO WE PROTECT YOUR DATA SECURITY?

ILAPH adopts appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

8. EXERCISING YOUR RIGHTS

At any time, you can exercise your rights by contacting us through the following addresses:

  • Postal Address: Av. Presidente Kennedy 7440, Santiago, RegiĆ³n Metropolitana, Chile
  • Email: [email protected]

You always have the choice of whether to share your personal data with ILAPH. If you choose not to provide your data, object to its processing, or withdraw consent, ILAPH will respect your decision, subject to legal obligations. However, this may prevent ILAPH from fulfilling your request or allowing you to use its services and products.